Showing posts with label results based management. Show all posts
Showing posts with label results based management. Show all posts

Tuesday, November 24, 2009

On Risk Aversion

Is risk aversion a fear of auditors or bad press...or is it denial of the natural transformation that is occurring now towards models of complexity and resilience? It seems we prefer the illusion of control, delivered by models that are
- analytical,
- artificial,
- compartmentalized,
- categorical
- linear,
- mechanical, and
- simplistic.

To be able to achieve manageable simplicity, we would have to be able to identify and control the context, the boundaries, the parameters in which we operate. It is no longer possible to imagine that that we can. The flurry of performance measurement gone mad is probably a reaction formation. Facile metrics are a tragic and total waste of resources, and that's one of the few simple things we do really all know.

Thursday, June 4, 2009

Perverse Effects of Business Metrics

Please think about this:
[T]here is a tendency to fall back on what is easiest to measure and to count, i.e. outputs, even if they are less important than outcomes. The danger of this, however, is to negate the major purpose of results-based reform, which is to refocus efforts on what citizens and society ultimately gain from government.


From OECD article http://www.oecd.org/dataoecd/4/10/2497163.pdf paragraph 25.